Consider a chain of stores operating in the retail industry. This chain of stores has dozens of stores across the country. At least ten people work in each store. Thus, the total number of employees reaches thousands.

Retailing is a sector in which employees provide mobile services, not at the computer. At the same time, it has a dynamic structure with instant changes such as price, campaign and sales-oriented applications. In this case, it is necessary to constantly reach and inform the employees.

At this point, the Bilimp Sharing Tool offers an important opportunity. All changes regarding sales in the store are communicated to employees easily and quickly via mobile smartphones. Not only sales but also different applications such as determining the working hours are easily announced to the employees.

On the other hand, the survey feature of the Bilimp Sharing Tool provides added value to the retail industry as a “business tool”. Employees can closely measure the pulse of the customer so, their opinion should be taken before the campaigns are made . Thus, both accurate campaigns are organized and employees can contribute to the campaigns.

Not just campaigns!

Employees can easily report customer requests or complaints to the center. Accordingly, customer satisfaction can be achieved as soon as possible in line with the data generated.