In this article, we will talk about the added value that suggestion management systems, which are an important business tool, that will provide to your company or institution.

For example, let’s say your company is growing rapidly. As your business or project volume increases, you provide new employment. This brings the need to manage the internal communication in the most accurate way. Today, when we consider that internal communication affects company management positively or negatively, the importance of the subject is better understood. Especially in terms of sectors where employees are mostly in the field...

Even if you are not aware of it, your employees may have different ideas about their areas of expertise. They can develop various suggestions on issues such as service, project, R&D or cost. They may want to convey to their managers the issues they see as faulty or incomplete about the company. However, when internal communication is not sufficient , it is not possible for them to make their voices heard.

This is where suggestion management systems come into play.

Suggestion management systems allow you to receive the ideas and suggestions of all your employees directly, regardless of their level. A sense of belonging develops in the employee who can present his idea or suggestion. This increases quality and efficiency. There may be projects that will make your company profitable or provide protection against irreparable mistakes.

We cannot follow up the task we have given, moreover, most of the time, we even forget what task we have given to whom!

Likewise, our employees, to whom we assign a task, may forget the assigned task depending on the pace of work or may not get efficient results because they cannot manage the process well.

On the other hand, your field workers, who are in constant contact with the customer, are the ones who will get the best feedback from suggestion management systems. Employees in the field can be effective in your company’s roadmap, as they closely follow the expectations, suggestions and complaints of the customers.

In case the field workers organize the data they collect and enter it into the suggestion management tool,the door to useful projects will be opened . Thus, when you evaluate and implement the right suggestions, a significant added value can emerge. Thanks to the data collected with a systematic method, you can increase your product/service quality and have the opportunity to improve and develop it.